Dec/Jan 2010

The Exclusive Magazine for the Building Service Contracting Industry Since 1981

Choosing the Right Chemicals for Your Carpet Extractors

One of the most common misunderstandings cleaners have when cleaning carpets is the role of the carpet extractor. Many cleaners regard it as a magic machine that can be run over carpet to remove soil without any real regard to what is actually taking place where the solution meets the fiber. As a result, many are left with carpets that look almost worse after cleaning.

Paper Product Innovations: Focus On the Environment

These days, there are a number of new paper products on the market for building service contractors, which have hygiene and the environment at the top of their list of priorities.

Software Application with a Financial Focus

There are many software products out there designed specifically to help BSCs manage their finances.

Keep Proactive to Keep Your Customers

It should come as no surprise to a building service contractor that client retention is always the most important part of business. It should also be no secret that keeping a customer is more profitable than getting a new customer.

Should You Fire Some of Your Customers?

Saying goodbye to problem or unprofitable clients is often a smart move, regardless of the economic environment.

Marketing Your Business in Tough Times

Many things change: economies, competition, customers’ needs and desires. What does remain constant is that the best way to generate new business, especially in a tough economy, is to service your existing customers well.