Jan/Feb 2013

Kevin S. Rohan, CBSE, Takes the Reins for 2013

Kevin S. Rohan, CBSE, decided early on that he didn’t want a career that consisted of sitting at a desk all day. So after he graduated from college, when a relative asked him to join his small building service contracting business in 1974, he took the opportunity and hasn’t looked back since.

The Evolution of Green Cleaning

When the concept of green cleaning began to gain momentum in the 1990s, many people considered it to be a joke. Its proponents were part of a larger cultural wave that sought to curb the hedonistic consumerism of the 1980s with a shift towards more environmentally-conscious consumption.

People are the Heart of Our Business: The Priceless Value of Choosing the Right People

What is the most highly ranked skill for a successful executive, according to the latest Harvard Business School study? “Personnel selection” by far leads the way over persistence, knowledge, focus, etc. In my experience, I have found this to be true—people are the heart of our business.

Compensating and Managing BSC Salespeople

The question of what to pay BSC salespeople is one of the most discussed topics within our industry. Do I pay salary only? Salary plus commission? Commission only? There are about as many ways to compensate salespeople as there are salespeople, but in this article we want to address what I consider to be the most popular and effective plans.