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The Exclusive Magazine for the Building Service Contracting Industry Since 1981

Despite all of the hype, there is no magic answer to creating customer loyalty. However, you can successfully build loyalty over time by combining a little Creativity with lots of Common Courtesy and Common Sense.

During job interviews, most applicants ask contrived or trivial questions about the company they’re hoping to work with. However, applicants that pose serious questions like the ones in this article are often the best hires.

Is selling your business the best option for funding your retirement? A new study shows that relying on such a retirement strategy can be quite risky.

Hiring or Recruiting

It’s no secret that the country has experienced higher than normal levels of unemployment over the last several years. But even with so many people looking for work, many BSCs are still having trouble finding and retaining good employees.

2012: A Banner Year for Mergers and Acquisitions

Earlier this year, I wrote a piece titled 2012: The Perfect Storm, which forecasted a host of reasons that would drive recordsetting merger and acquisition activity in the United States this year. So as 2012 is coming to a close, I thought it only fitting to look back and take stock of what actually happened, along with what’s likely to be in store for the immediate future.

Dual-motor vacuums have long been an industry standard, and more often than not, these machines are the only choice for cleaning veterans. Dual-motor vacuums are built with one motor dedicated to driving the brush and a separate motor dedicated to suction. Single-motor vacuums have one motor for both functions.

Have you ever hired an outside vendor or contractor only to find out they were totally unreliable? Don’t waste any more time or money on worthless support services—use these five questions to screen potential hires.

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