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The Exclusive Magazine for the Building Service Contracting Industry Since 1981
Tips on the Handling the Walkthrough Bidding Process

If the walkthrough involves several cleaning contractors, get there early. This may give you an opportunity to get to know the client and for them to get to know you. Be careful asking “personal” questions. For instance, it is really not your business who is currently cleaning the facility now, so don’t ask. Also, unless they volunteer their cleaning budget, most clients would prefer you do not ask them how much they have budgeted for cleaning.

When the Bidding Process Goes Wrong - Learning from my mistakes

I'm a former Building Service Contractor who worked in Northern California. At one point fairly early in my career, myself and six other BSCs bid on a cleaning contract for a major advertising firm in San Francisco. The facility was located in a historical district that had many old warehouses, which have since been converted into office space.

Chemical-Free Cleaning in the Spotlight - H2O-only machines offer a hot option for BSCs

About six years ago, the professional cleaning industry was introduced to automatic scrubbers that could clean and maintain floors by electrically converting regular tap water into a cleaning agent. While there was certainly some controversy about these systems when they were first introduced—mainly revolving around claims about their cleaning effectiveness— these days chemical-free floor machines appear to be quite popular and are now used around the world.

Becoming the ‘Father of Green Cleaning’ - An interview with Stephen Ashkin

Many people in the building service industry know Stephen Ashkin as the “Father of Green Cleaning.” But what they don’t know is just how many years it took him to earn this title and why he is considered such a leader in the green cleaning movement, not only in North America, but around the world.

What BSCs Should Know About the CRI Seal of Approval

AS more BSCS begin offering carpet cleaning services in the facilities they maintain, many will want to advance from “quick-clean” methods—shampoo, bonnet, or dry cleaning— to what most technicians claim is a superior technology: portable carpet extractors.

Standards and Processes to Help BSCs Reduce Supply Costs

Some building services contractors may not be aware of the many ways in which large contract cleaning companies reduce supply costs—not only for themselves, but for their clients as well.

I Know We Just Met, But Would You Like to Get Married?

One of the most common mistakes I see small business owners make in regards to their marketing efforts is that they expect their prospects to buy from them almost immediately after their first introduction to the business.

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