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A New Trend in Waste Management:

Written by  Monica Lopeznieto

4-TrendWasteMgtA growing trend in waste management, known as concierge trash collection, is being increasingly utilized in multifamily housing units across the country. Such services not only promise more efficient and effective trash collection, but they also purport to increase recycling among residents, thereby making the property both cleaner and more environmentally friendly. And with many states now making recycling mandatory, the demand for these services should continue to climb in the years to come.

Waste Worries

Waste management has always been a challenge in large, multifamily housing units. Most apartments and condos require their residents to take out their own trash and place it in a dumpster or another type of trash receptacle. In big buildings, with hundreds of tenants, this process can get quite messy. Residents frequently use leaky garbage bags that spill onto the walkways, and around holidays, trash receptacles often overflow. Additionally, some residents have been known to leave their trash outside of the dumpster or even in the building’s walkways. These situations are not only unsightly, but they can also become a health hazard.

Along with normal trash collection, recycling adds to a property’s waste-management challenges. To make recycling possible, multifamily properties must either provide special recycling bins themselves or use those provided by the local government. Of course, for recycling to work, the waste must be sorted correctly, which is something residents may or may not be willing to do. Moreover, if the local municipality doesn’t offer recycling collection services, the apartment or condo must deliver the recycling to the local processing facility themselves. All of these waste management issues can become a huge task for property managers and building owners, and that’s where the concierge trash services come in.

Valet Trash Collection

Over the past few years, private companies offering concierge trash collection have contracted with owners of multifamily housing units in several cities across the U.S. These companies collect trash and recycling door-to-door from each individual unit, between five to seven times each week. The services provide custom trash bins that are placed right outside each resident’s door, providing for more simplified and sanitary waste and recycling collection.

These bins typically have two sections, one for trash and one for recycling, and the recycling is usually single stream, which allows residents to put all of their recyclables in one bag without sorting. The concierge service not only collects the trash and recycling for the entire building on daily—or near-daily basis—but in areas where recycling collection is not provided, they also haul recyclables to the local collection center. Some companies even provide regular cleaning of the property’s dumpsters and trash collection areas.

In areas with no public recycling collection, these services are especially valuable as more and more people look to become more environmentally conscious, or “green.” Further, these companies eliminate the need for sorting, which should boost the number of residents willing to recycle. Further, several states like California and Maryland have recently passed laws making recycling mandatory for all but the smallest multifamily housing. Maryland now requires multifamily housing with 10 or more units to make recycling available to their residents, and in California, those with 5 or more units must offer recycling. When these laws are officially enacted, concierge trash services should see a substantial increase in demand.

Butler Bins

BSCs who offer such services can market them to property owners in many ways. Concierge trash collection provides a classy new amenity property owners can use to entice prospective new residents, especially in the luxury housing market, where these companies have already gained a foothold. For example, the New Jersey-based concierge trash collection company White Gloves Waste, which markets to luxury apartment complexes, calls their trash receptacles “Butler Bins” to give the service an air of sophistication.

Although trash collection may seem like an issue residents are fairly unconcerned with, a 2007 study of renters undertaken by ApartmentExpert.com found that efficient trash pickup was the number-one feature renters looked for when choosing multifamily housing. Owners can easily cover the cost for such services with a small increase in rent, making them not only cost-effective for owners but profitable. And since they make recycling easier, concierge services are also attractive for their environmental benefits, which are highly valued not only among residents, but with the surrounding community as well.

By offering concierge trash collection, BSCs stand to provide a valuable new service to their clients that’s not only efficient, but also environmentally friendly. Even better, because such companies are still fairly rare in many areas, these waste-management services will make BSCs that adopt them stand out among their competitors.


  • Comment Link Kristin Carson Saturday, 05 October 2019 13:21 posted by Kristin Carson

    Great layout and information regarding trash valet. Enjoyed reading. Bybypoo.com Pinellas County Florida.

  • Comment Link Lloyd Bronson Wednesday, 18 September 2019 11:46 posted by Lloyd Bronson

    I am glad that your article mentions how waste is an issue for those with larger families or multiple families in one home. My aunt is staying with us for a while so I am looking into waste collection services. I will get into contact with a service provider in the future.

  • Comment Link Sakira Monday, 19 August 2019 09:09 posted by Sakira

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  • Comment Link easton Friday, 10 May 2019 14:19 posted by easton

    I like the tip that you gave to choose a trash removal service that will offer services that will match what you need. My wife and I have been talking about finding a trash removal service to help us if we will decide to build our first home, and it would be important for us to know that we could find one that we could be confident in hiring. If we decide to find a trash removal service, I will be sure to look for one that will offer the services that we need.

  • Comment Link Sam Weaver Friday, 12 April 2019 00:57 posted by Sam Weaver

    It is good to know that trash collection has been increasingly utilized among the community for an efficient waste management process. Our neighborhood recently has been having trouble with our garbage collector, getting delayed with their pick-up of trashes in our community. I'll tell my neighbors about renting a dumpster to help improve our waste management and maintain the cleanliness of our surrounding.

  • Comment Link Angel Bogart Friday, 15 February 2019 21:52 posted by Angel Bogart

    It's nice to hear about the so-called butler garbage bins as add-ons to property packages to attract apartment of home buyers. By having personalized garbage collections using bins especially designed to carry the luxurious branding of the residences, homeowners don't have to worry about recycling or trash disposal. Although this is currently available for apartment complexes, I hope this could be adopted too by village associations to be covered by the monthly dues.

  • Comment Link Solo Resource Recovery Friday, 23 November 2018 06:18 posted by Solo Resource Recovery

    This is a really good read for me. Must admit that you are one of the best bloggers I have ever read. Thanks for posting this informative article.

  • Comment Link Penelope Smith Thursday, 08 November 2018 23:42 posted by Penelope Smith

    It is interesting that there are several different types of collection bins you can use. It does seem like a good idea to use at one of those when you are trying to do a home renovation. After all, it would help you keep your home and yard cleaner during the process.

  • Comment Link Taylor Bishop Tuesday, 05 June 2018 11:04 posted by Taylor Bishop

    Thanks for the interesting read with waste management. It's kind of cool to know that there's a valet trash collection service or that they collect trash about five times a week. You said these are for owners of multifamily hosing units, and I'm interested to learn if there are other places where they perform these services, like large corporate buildings.

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