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The Difference is in the Details

The difference between success and failure often comes down to the smallest details. For example, the 1986 World Series may have had an entirely different outcome if the ground ball that made its way under the glove of Bill Buckner in game six had been stopped. A tiny difference in the path of the ball or the position of his glove may have spared the agony for a legion of Red Sox fans that had to wait another 18 years for a championship.

In competitive environments, the smallest details matter.

America has tightened its belt over the past few years, and the cleaning industry has certainly felt the effects. Budgets have been cut. FTEs (Full Time Employees) have been eliminated. Expectations have stayed the same or in many cases have been raised due to competitive pressures.

Regardless of whether you are experiencing this now or it is on your horizon, now is the time to find ways to separate yourself from the competition. Here are some solutions for two high-profile cleaning areas that could make the difference for you.


No area is harder to clean and maintain than a restroom. The very nature of what a restroom is intended for makes it a tough area to clean.

A simple solution is to switch to a “touch-free” cleaning system. Touch-free cleaning systems offer increased speed in cleaning and superior results to traditional cleaning methods for restrooms.

Touch-free cleaning systems allow the chemical to be metered and not mixed, which results in reduced exposure to chemicals for the operator. Chemicals are dispensed via a low-pressure spray gun and are allowed to dwell and release soils. This allows you to reach places that conventional cleaning methods cannot.

Chemicals can generally be applied to every surface that needs cleaned in a restroom, except dry wall. Touch-free cleaning systems can clean sinks, mirrors, urinals, toilets, tile walls, and floors with one machine.

Once the chemical has had time to dwell, it is rinsed from the surface to the floor with a high pressure spray of water and a tiny amount of drying agent. Once on the floor the solution is recovered with a floor tool attached to a vacuum, leaving the floor dry and ready for traffic.

By recovering the solution, the machine helps reduce and restore grout lines that get dirty when floors are mopped. Water left on the floor seeks out the lowest spot, the grout line, and dries in the grout line with the soils it is carrying. Therefore, recovering the solution from the floor alleviates this problem.

Not only does this help with appearance, it also helps with odors. By recovering the solution that has been rinsed to the floor during the cleaning process, which at the very least contains urine and fecal matter, the odors associated with the restroom are reduced as well.

Lastly, not only is this a more thorough method of cleaning and improving the appearance of grout lines and the smell of the restroom, it is faster, as well. The ISSA 504 cleaning times list a standard restroom cleaning speed at 27 minutes per nine fixtures while it says that the same restroom can be cleaned with a touch-free system in less than 21 minutes. That is a 25 percent increase in productivity.

Elevator Door Tracks

When the topic of elevator door tracks comes up with professional cleaners it always yields an interesting conversation. Yes, elevator tracks are difficult and time consuming to clean and that may very well be why building managers use them as a barometer of the effectiveness of their contract cleaner.

By far, the most effective method found for cleaning elevator door tracks is steam and microfiber. A steam cleaner is a great tool to have around for projects that range from stainless steel to drinking fountains to bedbugs. Steam cleaners can also be a lifesaver when it comes to elevator door tracks.

Using steam allows the grease, oil, and dust build-up to be removed with a wire brush attachment on the steam gun and a microfiber cloth. This work may not be fast, but it does not have to be done often, and it will pay dividends because it is an area many building mangers review.

At the end of the day, winners separate themselves from the competition by paying attention to details like these. Make the investment now to take care of these high-profile areas.



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