Not everyone may be aware of a controversy that has been brewing in the professional carpet cleaning industry for nearly a decade. But as more and more BSCs begin offering carpet-cleaning services to their clients, this argument will likely involve them as well. The gist of the debate surrounds whether to use hot- or cold-water carpet extractors.

Carpet and upholstery cleaning can provide many possibilities for added revenue, and offering an array of quality services may increase a BSC’s appeal.

While the stagnant economy has garnered lots of attention lately, two other issues—technology and the green movement—have also transformed the janitorial business over the past few years.