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The Exclusive Magazine for the Building Service Contracting Industry Since 1981
Thursday, 10 September 2009 15:53

BSCs and Unionization

In my 28 years of spearheading defenses to union organizing, I came to learn that employees never vote for unions; they vote against management.

Published in Sep/Oct 2009
Friday, 06 June 2008 14:59

When Your Days Are a Maze

In the world of contract security, we have all experienced those days when we look at the clock and wonder where the day has gone. We feel particularly frustrated because we worked 10 or 12 hours and don’t feel like we accomplished much.

Published in Management
Monday, 08 April 2013 10:00

Making the Grade

The words “performance review” may, for some, call to mind a nightmarish scenario straight out of the movie Office Space, complete with a dull, ineffective interview process and angry employees. Unfortunately, there are certainly some businesses where the film’s satirical exaggeration of performance reviews is not such an exaggeration. But the good news is that your business need not be one of those bad examples.


Published in Mar/Apr 2013

America today faces a major crisis in leadership that spans politics, government, business, nonprofits, education and religion. Confidence in our leaders has fallen to an all-time low. Recent surveys by the Gallup Poll show that only 22 percent of Americans trust our business leaders, and even fewer trust our political leaders. That’s not just a problem—it represents the potential for disaster. 

Published in Management
Tuesday, 12 February 2013 15:47

Compensating and Managing BSC Salespeople

The question of what to pay BSC salespeople is one of the most discussed topics within our industry. Do I pay salary only? Salary plus commission? Commission only? There are about as many ways to compensate salespeople as there are salespeople, but in this article we want to address what I consider to be the most popular and effective plans.

Published in Jan/Feb 2013
Wednesday, 07 November 2012 10:41

3 Steps to Efficienct Time Management

A high-quality performance, whether it is on the basketball court or in a cubicle, will only happen if a person is efficient with their time. A company is only as efficient as their worker. It takes discipline to become an effective person. Here are a few tips to start the day right and successfully approach interpersonal interactions and events.


Published in Management
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