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The Exclusive Magazine for the Building Service Contracting Industry Since 1981

A frequent writer for the professional cleaning industry told me he had a bit of a shock the first time he encountered a unisex restroom.

Published in Jul/Aug 2015
Friday, 21 November 2014 00:00

The Art of Firing Employees

No one, except perhaps Donald Trump, likes to fire people. Typically it is a stressful, scary and upsetting experience for everyone involved. So is it possible that there is actually an “art” to firing an employee? In a word, yes.

Published in Management

My company, Management Services Northwest, has been a member of BSCAI for more than 10 years. Each January, the BSCAI holds their annual CEO Seminar in a warm and beautiful destination. As a longtime member, I’ve had the privilege of attending many of these conferences, and I find that January is a great time of year to take a respite from the winter in the U.S. Northwest.

Published in Sep/Oct 2014

One of the most challenging aspects of running a business is managing your staff. This is because when managing, you’re working with people and their personalities, rather than completing a certain task or technical function. Each person you manage comes with his or her own emotions, motivators, and beliefs, so there’s no one-size-fits-all management practice that works with all of your employees.

Published in July/Aug 2014

Think back and picture someone in the past that really motivated you to do your best. Be it a teacher, parent, or coach, chances are this person probably wasn’t someone who constantly criticized you. Instead, the person is likely someone who believed in you and encouraged you with lots of praise.

Published in Jan/Feb 2014
Tuesday, 03 September 2013 09:31

The Cloud: Your New Management Partner

Sometimes it seems like the pace and demands of life increase by the day. We work longer hours, shoulder heavier burdens, multitask, and try to get more done in less time with fewer resources. While these challenges apply to almost all market sectors, in our current economic environment the facility services industry has been hit exceptionally hard.

Published in Sep/Oct 2013
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