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The Exclusive Magazine for the Building Service Contracting Industry Since 1981
Dealing with Online Reviews of Your Company: Protecting Your Brand’s Reputation in Social Media

While a large number of industries have embraced social media and use it daily, many professional cleaning companies are still struggling to implement the new technology or even understand how it impacts their businesses.

Developing a Successful  Sustainable Cleaning Program: Strategies for Creating an Eco-Conscious Organization

Maximizing sustainability has become a primary objective of facility maintenance programs in recent years—and for good reason. Sustainable products and techniques make sense for the environment and for business.

Night and Day: The Ups and Downs of Day Cleaning

Day cleaning has become very popular in recent years, and the stereotypical image of the solitary janitor mopping down a long, dark hallway may soon be a thing of the past. Making the switch from a nightly cleaning service has many potential benefits, but as with any major change, there will be some bumps in the road that you should prepare for.

Experienced building service contractors (BSCs) are well aware of all the changes that have occurred when it comes to selecting professional cleaning products, tools, and equipment. At one time, the only option for buying professional cleaning chemicals, commercial vacuum cleaners, and other tools and equipment was to shop at a local facility maintenance (FM) distributorship.

A Different Slant on Benchmarking: Don’t Forget to Examine Your Own Operations

In our industry today, we hear a lot about benchmarking. I have attended several conferences, where people asked me questions like, “Who are you benchmarking with?” and “What are you benchmarking?” My company performed benchmarking and learned a great deal from it.

Separating Emotion from Prudence When Valuing Your Business: Why This Balancing Act Can Make or Break Your Ability to Gain and Preserve Wealth

 

A few years back, I heard an interesting quote related to my line of work as a merger and acquisition advisor, and it has stuck with me, perhaps more than any other. First, some context: I was in a closing involving the sale of a client’s business. The client, by all accounts, was a very successful businessperson that had started, built, and sold numerous businesses.

 

Guestimates Don’t Work Anymore: Using Workloading to Create Better Bids

The late 1970s and early 1980s saw the birth of what soon became a phenomenon in the professional cleaning industry: the janitorial broker. A janitorial broker is someone who bids on the cleaning needs of all kinds of properties, from restaurants and schools to commercial office buildings, with the goal of securing the contract for cleaning these facilities.