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Night and Day: The Ups and Downs of Day Cleaning

Written by  Hannah Genslinger

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Day cleaning has become very popular in recent years, and the stereotypical image of the solitary janitor mopping down a long, dark hallway may soon be a thing of the past. Making the switch from a nightly cleaning service has many potential benefits, but as with any major change, there will be some bumps in the road that you should prepare for. Here is a list of some of the most common positive and negative aspects of day cleaning.

Pros

Energy savings: Leaving the lights and HVAC systems on at night while cleaners are working can cause a noticeable bump in the energy bill, especially for larger and older buildings. Switching to day cleaning can yield enormous savings for the building owners, which serves as a major selling point for BSCs looking to market their services to potential clients or for those making the case for day cleaning to their existing customers. By contributing to the financial health of your clients, you can only improve your own situation.

Increased revenue: Some of those energy expenses saved by day cleaning will be passed on to you, and BSCs are typically able to charge more for day cleaning services due to its requiring a little more finesse than traditional cleaning. You will need to employ people who are not only capable but also friendly and sensitive to building occupants.

Day cleaning also presents the opportunity to merge day porter positions into the regular cleaning staff, resulting in a staff reduction and potentially increased wages for your employees, which in turn provides benefits like employee retention and the chance to attract highly competent workers to your business.

Decrease in turnover: Turnover is a major problem in the BSC industry. With people moving in and out of these jobs so often, it’s nearly inevitable that at least one of your employees will turn out to be less than respectable. The potential social and wage benefits of day cleaning practices, however, can reduce turnover to an impressive degree. A job that allows people to work normal hours typically has much more long-term appeal than working in the middle of the night.

Cons

Requires higher caliber of staff: The current staff of a traditional cleaning operation may not be suited to a transition to day cleaning. You have to find workers who are skilled, efficient cleaners and who are able to interact with building occupants in a pleasant and communicative manner. Your staff will require cleaner and more attractive uniforms as well as better-looking carts and supplies. They may benefit from some training to help them navigate the social landscape of their job and respect the space and privacy of those in the building.

Safety concerns: Cleaning during the day, when building occupants are present, means that you constantly have to look out for potential safety hazards. Someone could slip on a wet floor, trip over an electrical cord, or inhale noxious fumes. The burden of liability is on you, and you cannot count on building occupants to notice these hazards, especially in the first weeks after you introduce day cleaning to the facility.

Consider investing in cordless vacuums, if you haven’t already, and confining intensive floor cleaning to the weekend or an occasional weeknight. This will help to minimize the risks posed to building occupants and the possible obstruction of the daily operations of the facility.

Opposition from building occupants: Change is difficult for everyone. Some building occupants may feel that their space is being invaded or their privacy compromised by cleaners working around them. It’s important not to spring your new cleaning practices on anyone; you should make announcements and even hold meetings weeks ahead of time to prepare building occupants for day cleaning. This will allow you to receive valuable input on customer concerns, so you can tailor your cleaning program to each building’s individual needs.

You must also make sure to eliminate some of the usual noise and airborne debris that is created during the cleaning process. Low-decibel vacuums will pose less of a disturbance to occupants, and microfiber cloths will pick up dust without adversely affecting indoor air quality.

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