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The Exclusive Magazine for the Building Service Contracting Industry Since 1981
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Drying Out The South
How to deal with cleaning up after a major hurricane
Training Today’s Diverse Workforce

Even in today’s sluggish economy, where we have unprecedented high unemployment, we have a work force that is unsatisfied with their current employment. Given this, it’s more than likely that when the economy does improve we’ll see a flood of people leaving us, unless we can determine why they want to leave and then do something about it.

Beyond Green: Making Hotels Sustainable

When selecting a URL for the website of my new company—the Sustainability Dashboard Tool—I was lucky enough to get my first choice, green2sustainable.com. I chose that URL because of what it says about the ways environmental issues and Green Cleaning are now evolving. The Green Cleaning movement is expanding its focus beyond human health and the environment to include sustainability as well.

PRODUCT FOCUS: A High-Tech, Green Future for BSCs

While the stagnant economy has garnered lots of attention lately, two other issues—technology and the green movement—have also transformed the janitorial business over the past few years.

Sales management is a discipline that can be as tough as—if not tougher than—a contact sport like football. As an owner or manager, you’re like a quarterback whose responsibility is not only to come up with the game plan, but also to ensure that it’s executed.

There is a strong connection between a person’s level of fear and their potential to succeed. Unfortunately, fear is systemic in many of today’s workplaces. Indeed, many work environments are managed through philosophies based on fear and anger.

Monday, 20 August 2012 15:38

Newswire Testimonial from Tom Thompson

Newswire Testimonial from Tom Thompson

The article "The New Healthcare System" I received via email from Services Magazine Newswire on 8-7-12 was very informative and helpful! Also, the July/August issue was the most informative and beneficial issue I have read in the 10 years I have been a member.

With all of the new forms of social media available—including many websites that allow consumers to offer direct feedback on a company’s products and services—word-of-mouth marketing is more important than ever. For this reason, improving your customer service can be a great way to not only to retain your current customers, but also win over new business.

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