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The Exclusive Magazine for the Building Service Contracting Industry Since 1981
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Drying Out The South
How to deal with cleaning up after a major hurricane

Throughout his career, Yasser Youssef’s true calling—in his own words—has always been to impact others through relationships. He has been building relationships and mentoring others for years as president of The Budd Group, and this year he’s taking the reins as the 2014 president of BSCAI.

Think back and picture someone in the past that really motivated you to do your best. Be it a teacher, parent, or coach, chances are this person probably wasn’t someone who constantly criticized you. Instead, the person is likely someone who believed in you and encouraged you with lots of praise.

These tips will help you persevere through the growth and evolution of your business over the long haul.

Good communication is one of the hallmark qualities of a great leader. Use these strategies to enhance your workplace communication skills.

Is going with a fleet of vehicles right for your cleaning company? Here are a few advantages of fleet vehicles you might not be aware of.

Tuesday, 12 November 2013 10:54

Advice on Marketing Your Janitorial Services

Advice on Marketing Your Janitorial Services

You’ve got a dedicated, hardworking staff ready to get to work, all the equipment necessary to do a top-notch job for the finest residential and commercial properties, and a dream to grow your janitorial business into a national franchise. You have all the right stuff; all you need now are customers. A few marketing tips can help you build a client base and grow your business.

Tuesday, 12 November 2013 10:53

7 Ways to Master the Art of Customer Follow Up

According to Harvard Business Review, the biggest complaint that customers have when dealing with any business is poor follow up. Fifty six percent complain that they need to re-explain their issue when calling back. Sixty two percent report having to repeatedly contact the company to get their issues resolved.

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