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The Exclusive Magazine for the Building Service Contracting Industry Since 1981
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Playing Against the A-Team:
How you can help alleviate seasonal allergies for your clients
UG2: The Next Generation Integrated Facility Service Provider Accountability and Profitability Reach New Heights

As society moves into the era of the internet of Things, with a heightened awareness of once ambiguous processes, there has been a recent explosion of connectivity at work, and more is certain to come. The commercial cleaning sector is not exempt from this transformation, and in fact, some Building Service Contractors (BSCs) are effectively pulling their customers into this integration process.

Liability, Friction and Floors: Who's to blame when someone falls?

Several years ago, a cleaning contractor in northern California was thrown on the hot seat before he even knew exactly what had happened. His company cleaned several branches of a major California bank as well as one of their offices.

Darwin Revisited: Managing Cell Growth with Sustainability Dashboards

More than thirty years ago, a well-respected scientist and professor, Dr. Irv Konigsberg, was one of the first cell biologists to master the art of cloning stem cells.

carpet cleaning, tornado, wide area vacuum

Commercial janitorial service providers learn how the latest in vacuum cleaner technology reaches the market and changes standards in cleaning services.      

Nine Frequently Asked Questions about GPOs

In many cases across the professional cleaning industry, distributors sell and cleaning contractors buy what can be termed “commodity” products. Commodity products, in this case, are essentially similar products that cost and perform about the same no matter which manufacturer makes them. This can apply to paper products, chemicals, many cleaning tools, and equipment.

The Benefits of Diversifying Your Services - Add-ons boost revenue and offer shelter from economic volatility

According to a 2012 study by the Freedonia Group, a market research group based in Cleveland, Ohio, revenues for commercial and residential contract cleaning companies are expected to rise nearly five percent annually and reach more than $68 billion by 2016. One big reason for this projected growth, specifically in the commercial side of the industry, is an improving economy.

Tips on the Handling the Walkthrough Bidding Process

If the walkthrough involves several cleaning contractors, get there early. This may give you an opportunity to get to know the client and for them to get to know you. Be careful asking “personal” questions. For instance, it is really not your business who is currently cleaning the facility now, so don’t ask. Also, unless they volunteer their cleaning budget, most clients would prefer you do not ask them how much they have budgeted for cleaning.

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