header services logo masthead
The Exclusive Magazine for the Building Service Contracting Industry Since 1981
Commercial Janitorial Service: Analyzing Carpet Soils

Commercial janitorial service professionals must first identify carpet soils. Then they can choose the right method and carpet cleaning equipment for the job

Published in Mar/Apr 2016
Servicon’s Strategy of Building a World Class Cleaning Company

California based, Servicon got started with Air Force contracts in 1973. They are now a janitorial service company empire because they put customers first

Published in Mar/Apr 2016
UG2: The Next Generation Integrated Facility Service Provider Accountability and Profitability Reach New Heights

As society moves into the era of the internet of Things, with a heightened awareness of once ambiguous processes, there has been a recent explosion of connectivity at work, and more is certain to come. The commercial cleaning sector is not exempt from this transformation, and in fact, some Building Service Contractors (BSCs) are effectively pulling their customers into this integration process.

Published in Nov/Dec 2015
Nine Frequently Asked Questions about GPOs

In many cases across the professional cleaning industry, distributors sell and cleaning contractors buy what can be termed “commodity” products. Commodity products, in this case, are essentially similar products that cost and perform about the same no matter which manufacturer makes them. This can apply to paper products, chemicals, many cleaning tools, and equipment.

Published in Sep/Oct 2015
The Benefits of Diversifying Your Services - Add-ons boost revenue and offer shelter from economic volatility

According to a 2012 study by the Freedonia Group, a market research group based in Cleveland, Ohio, revenues for commercial and residential contract cleaning companies are expected to rise nearly five percent annually and reach more than $68 billion by 2016. One big reason for this projected growth, specifically in the commercial side of the industry, is an improving economy.

Published in Sep/Oct 2015
Tips on the Handling the Walkthrough Bidding Process

If the walkthrough involves several cleaning contractors, get there early. This may give you an opportunity to get to know the client and for them to get to know you. Be careful asking “personal” questions. For instance, it is really not your business who is currently cleaning the facility now, so don’t ask. Also, unless they volunteer their cleaning budget, most clients would prefer you do not ask them how much they have budgeted for cleaning.

Published in Sep/Oct 2015
Page 2 of 19