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The Exclusive Magazine for the Building Service Contracting Industry Since 1981
Capitalize on Human Capital Now to Reap Dividends Later

The success of a business is defined by the strength of its management team. Because typical building service companies have a bottom-heavy business model—a concentration of unskilled labor delivering service at the bottom of the organization and a few managers at the top—it is even more critical for leadership to be well skilled.

Published in Sep/Oct 2012
Published in Jul/Aug 2012
Measuring Quality and the Top 10 Hiring Mistakes

It is important to remember that people are not your most important asset—the right people are. When defining the quality of a potential new employee, knowledge, attitude and whether they are a good cultural fit for your company is vital.

Published in Business
Published in Jan/Feb 2012
Our Greatest Asset is  Our Employees

Did you know that the average turnover rate in the janitorial industry is approximately 250 percent? Turnover is not only very costly, but it creates inconsistency that can translate to loss of clients. There are several ways that you can attract good employees and, most importantly, keep them.

Published in Nov/Dec 2011
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