(ORLANDO, FLA.) ProTeam®, the company internationally recognized for innovative vacuum technology, was awarded the Best Customer Service Award at ISSA/INTERCLEAN® North America 2014. ProTeam won along with nine other exhibitors after receiving the most votes from show attendees for delivering what ISSA called “exemplary customer contact” at the show.
“This award would not have been possible without the efforts of our sales team, customer service and engineering departments, and our representatives, both at the show and what they do on a day-to-day basis,” said President and CEO Matt Wood. “I can say with certainty, we would not have won this award if we did not go above and beyond for our customers in the daily conduct of our business.”
Distributors, building service contractors, and in-house cleaning service providers were among the voters who used ISSA’s mobile app to vote. They were asked to choose which exhibitor’s staff was most knowledgeable, helpful, and provided outstanding customer support during the event.
ProTeam was also presented with this award at the 2010 and 2011 ISSA/INTERCLEAN trade shows. Other companies who were recognized this year include 3M Commercial Solutions Division, A.R. North America, Inc., Abco Products Co., Advance, CleanTelligent Software, Expanded Technologies Corp., J & M Technologies, Inc., Rep Toolkit, and Step1 Software Solutions.
ProTeam became a global phenomenon in the commercial cleaning world in 1987 after introducing a game-changing design innovation, the lightweight backpack vacuum. Scientific studies and maintenance crews consistently find ProTeam vacuums save time, money and resources while improving indoor air quality. In 2009, Emerson—a diversified global manufacturing and technology company—acquired ProTeam, and the legacy of innovation continues with the Next Generation of backpack vacuums, the Super Coach Pro® and the cordless GoFree® Flex Pro.
Emerson (NYSE: EMR), based in St. Louis, Missouri (USA), is a global leader in bringing technology and engineering together to provide innovative solutions for customers in industrial, commercial, and consumer markets around the world. The company is comprised of five business segments: Process Management, Industrial Automation, Network Power, Climate Technologies, and Commercial & Residential Solutions. Sales in fiscal 2013 were $24.7 billion. For more information, visit www.Emerson.com.