Santa Clara, California -- ISSA, the worldwide cleaning industry association, just announced at its North American ISSA/Interclean trade show that Pacific Maintenance Company (PMC) has certified to the ISSA Cleaning Industry Management Standard (CIMS) and CIMS-Green Building (CIMS-GB) criteria, with Honors. PMC is a Santa Clara-based company that provides facilities maintenance services throughout the United States.
CIMS is an internationally recognized standard developed specifically for cleaning organizations, and it applies to management, operations, and performance systems. Compliance with this cleaning industry standard demonstrates that PMC is structured to deliver consistent, quality services that meet customers’ needs and expectations. CIMS certification has become a requirement in many cleaning service bid specifications as customers look for an effective way to identify cleaning service providers that are not only companies of excellence, but also, committed to customer satisfaction.
Compliance with the CIMS-GB criteria illustrates PMC’s ability to provide green and sustainable cleaning programs. The CIMS-GB designation will ensure that PMC provides customers with precisely what they require to secure points under the U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED) for Existing Buildings: Operations and Maintenance (LEED-EBOM) Green Building Rating System, while providing green cleaning operations overall.
“PMC has always focused on exceeding customer expectations in all areas of the business, whether it’s basic janitorial cleaning, painting, landscape maintenance, or cleanroom and -more- micron-level cleaning protocols. Receiving the CIMS and CIMS-GB certifications from ISSA, the leading trade association for the cleaning industry worldwide, confirms that we are consistently doing the right things every day for our clients,” said Kari Hus, PMC’s president.
“We have clearly defined work practices and verification procedures in place for each of our clients’ facilities, which include having written standard operating procedures (SOPs) for all work carried out in each facility served. The CIMS certification confirms that PMC is structured to deliver consistent, quality services to our clients. The CIMS-GB recognizes that we stand ready to help our clients to achieve their environmental goals and certifications,” said Ms. Hus.
CIMS-certified organizations must demonstrate compliance with five core principles: quality systems; service delivery; human resources; health, safety, and environmental stewardship; and management commitment. The certification also requires companies applying for certification to undergo a comprehensive assessment of management and operational execution.
PMC, in order to acquire its CIMS certification, demonstrated that it had site-specific scopes of work that set forth cleaning service requirements, along with having a quality plan in place for assessing whether service requirements are met. PMC’s service delivery, workloading, purchasing, employee training, and worker health and safety practices were also reviewed.
As part of the certification process, an independent, accredited assessor conducted on-site reviews of PMC’s systems, processes, and documentation. The assessor also visited randomly selected customers to ensure that PMC’s activities are consistent with its documented systems and processes.
“We pride ourselves on the use of effective, sophisticated maintenance practices to serve our clients, along with implementing specialized procedures unique to each of the sites we serve,” said Ms. Hus. “We are delighted that our peers in the cleaning industry recognize, through awarding us the CIMS and CIMS-GB certification, that PMC’s systems and quality control practices, along with our stringent green and sustainable cleaning practices, truly benefit our customers. I am really proud of what our PMC team has accomplished.”
About Pacific Maintenance Solutions (PMC) Founded in 1931, Pacific Maintenance Solutions (PMC) provides comprehensive facilities maintenance services from coast to coast, including janitorial, high tech, cGMP, and bio-pharmaceutical facility cleaning as well as electrical, painting, facilities support, and landscaping services. The company serves a variety of customers throughout the United States, including Arizona, California, Colorado, Maryland, Nevada, New York, North Carolina, Oregon, Texas, and Vermont. PMC services over 35 million square feet on a daily basis and has over 700 employees in its locations. PMC was one of the pioneers in the development of protocols for cleanroom cleaning and gowning, as well as the first formalized submicron cleaning protocols in the world. The privately owned company is certified by the Women’s Business Enterprise National Council (WBENC) as a woman-owned business, and is a member of the International Sanitary Supply Association (ISSA). Corporate headquarters is located at 2175 Martin Avenue, Santa Clara, CA 95050.
CIMS applies to management, operations, performance systems, and processes. Compliance with the Cleaning Industry Management Standard (CIMS) demonstrates that an organization is structured to deliver consistent, quality services designed to meet the customer’s needs and expectations. It sets forth processes, procedures, and supporting documentation proven to be characteristic of customer-driven organizations. Each organization has the flexibility to choose the most effective ways in which to meet its requirements. The International Sanitary Supply Association (ISSA) administers CIMS. To date there are 135 CIMS-certified organizations. The CIMS-GB certification is an additional certification, focusing on the delivery of environmentally preferable products and cleaning services and offers organizations a certification that is tailored to provide customers with precisely what they require to secure points under the LEED for Existing Buildings: Operations and Maintenance (LEED-EBOM) Green Building Rating System, while greening operations overall.
The leading trade association for the cleaning industry worldwide, ISSA has a membership that includes more than 5,500 distributor, manufacturer, manufacturer representative, building service contractor, in-house service provider, and associated service members. ISSA offers the industry’s largest cleaning shows, the issa.com website, educational products, industry standards, periodicals, and legislative and regulatory services that specifically focus on the professional cleaning industry. The association is headquartered in Lincolnwood, Illinois, with regional offices in the Netherlands, United Kingdom, México, Singapore, and China.
Note to editor: a photo is being sent in a separate email. Suggested caption:
(Left to right) Dan Wagner, ISSA director of facility service programs, Jim Tabios, PMC chief business development officer, and Brandon Fitzpatrick, PMC vice president of sales, at the recent ISSA/Interclean trade show and convention in Chicago. PMC was recognized during the convention for its recent achievement of certifying to CIMS and CIMS-GB.